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If you do manage to get in touch with someone, odds are low that they can actually help fix your problem. Plus, only customers with Gusto Premium on up can access live customer support with extended hours. Gusto Simple customers can only reach customer service during basic business hours (if they’re lucky).
For its higher tier plans, ADP requires the extra effort of requesting a quote. However, ADP also offers same-day direct deposit and specialized 24/7 support features for each subject area of its services, including onboarding and unemployment insurance consulting. Though Gusto has standard benefits offerings, they are exclusive to price tiers and aren’t as expansive as they could be.
Full-Service Payroll
Gusto offers flexible payroll features that include unlimited payroll and next-day direct deposits. Employers can also manage payrolls for employees in multiple states and choose from different pay schedules. To complement its added HR services, Gusto makes it possible to offer gusto login a benefits package to your team. You can provide employees with health insurance, workers’ compensation and a 401(k) plan, plus dental and vision policies. These benefits are attractive to workers, and a comprehensive benefits package can help you retain team members.
For large companies or companies with complex payroll needs (such as complicated pay schedules), Gusto is not an ideal choice. However, for the average small to medium-sized business looking for an affordable, easy-to-use payroll solution, Gusto is a great choice. If you’re sold on Gusto, sign up and get started with your free trial. Gusto representatives have stated that based on a 2018 survey of over 600 Gusto customers, 85% stated that Gusto is easier to use than their last payroll provider.
What can Gusto do to support hiring and onboarding?
For anything you have to sign, Gusto supports online signatures (not in Simple, though). You supply any data needed for your state(s), such as the state unemployment insurance tax. Plus subscriptions include automated payroll for multi-state employers, as well as special permission features, time tracking tools, and document management solutions. Gusto offers three plans for companies looking to manage payroll for both full-time employees and contractors. Overall, Gusto excels when it comes to payroll, but does not offer the hiring and onboarding features that alternatives do.
Each pay stub provides a wealth of information, including gross earnings, total taxes, benefits and deductions, and time off that has been used as well as accrued, along with the check amount. In addition to pay stubs, employees can also access year-end forms like their W-2s. In addition to offering personal guidance, Gusto provides valuable tools like a help center and FAQs on its website.