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Artificial intelligence (AI)

Customer Service Automation: Definition, Features, and Best Practices

by |April 3, 2024

11 ways to deliver good customer service: Principles + tips This kind of automation software works on company websites, texting […]

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Artificial intelligence (AI)

Customer complaints: Top 7 common complaints & how to resolve them

by |February 26, 2024

Customer Complaints: 8 Common Complaints & How to Resolve Them Effective customer service agents are skilled at listening and being […]

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Artificial intelligence (AI)

How Does Customer Service Automation Work? +Pros and Cons

by |November 22, 2023

What Is Automated Customer Service? How To Guide for Humans So you may be hesitant to trust such an important […]

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